Frequently asked questions
ORDERING & CUSTOMIZATION
How do I find my perfect press-on nail size?
Our Size Guide with detailed instructions on how to correctly measure your nails is available online.
Choose the size closest to your natural nail bed keeping in mind your natural nail curve, if you need additional help, please contact us.
Can I request custom design, color or size?
Yes! You can contact us with a detailed message, and we will try our best to accommodate your request.
What's included in my press-on nails order?
Each order will come with ONE Prep Kit:
- 1 Cuticle Pusher Stick
- 1 Nail Buffer
- 1 Liquid Nail Glue
- 1 Sheet with 24 Sticky Tabs - Per set purchased in one order
- 2 Alcohol Wipes per set - Per set purchased in one order
Additional Prep Kits can be bought through our Add-Ons page.
SHIPPING & RETURNS
How long will it take to receive my order?
Orders are typically fulfilled within 1-3 business days, after fulfilled, shipping days will depend on destination and shipping option chosen at checkout, you will receive a tracking number once your order ships.
How can I track my package?
You will receive a tracking number in your email after your order is fulfilled and ready to ship.
What is your return/exchange policy?
For the health and safety of our customers we cannot accept any returns or exchanges on purchased items. All sales are final.
If you experience any issues with your order, please contact support@pressiela.com or use our contact form online.
Refer to our Privacy Policy page for more info.
PRODUCT DETAILS & CARE
Why Pressie LA Press-Ons?
While most press-ons are mass-produced, spray painted, and often lack quality and durability, Pressie LA press-ons are handcrafted using salon-grade gel polish, delivering salon-worthy nails to your fingertips, anytime, anywhere. We bring you the perfect balance: the look of a professional manicure with the convenience of at-home application. Plus, our press-ons are far more gentle on your natural nails, requiring minimal filing, no harsh chemicals, and zero UV exposure.
How do I apply or remove my nails?
Step by step tutorials, for the listed below, are available under our Tutorials page.
- Size Guide/Measuring Tutorial
- Prep Tutorial
- Apply Tutorial
- Maintain Tips
- Remove Tutorial
Are my press-on nails reusable?
Yes! Your press-on nails can be reusable with proper application, maintenance and removal. Refer to our Tutorials page for instructions and tips.
How long will my press-on nails last?
Temporary Wear (1-5 days): Achieved using sticky tabs
Long-Term Wear (1-3 weeks): Achieved using liquid glue. Longer lasting nails can be achieved by using the 'Double Glue Method' listed in our Application Tutorial.
DISCLAIMER: Longevity times are average estimates, actual duration depends on your lifestyle and proper prep and application technique used.
What do I do if a nail falls off prematurely?
Should a press-on nail fall off prematurely, simply clean, prep, and reapply it using your chosen technique.
PRO TIP: We recommend carrying your nail Prep Kit with you for on-the-go fixes!